Sleep Penguin or sleeppenguin.com (the “Site”) is owned and operated by Sleep Penguin Limited.

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PURPOSE OF THIS PRIVACY POLICY

 

We promise that we will do our best to secure your personal data as we ensure the privacy of your data is maintained and used in accordance with all applicable legal requirements.

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The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

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• The personal data we will collect

• Use of collected data

• Who has access to the data collected

• The rights of Site users

• The Site’s cookie policy

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This Privacy Policy applies in addition to the terms and conditions of our Site.

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GDPR

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For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the “GDPR”). For users in the United Kingdom, we adhere to the GDPR as stated in the Data Protection Act 2018. 

 

CONSENT

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By using our Site, users agree that they consent to the conditions set out in this Privacy Policy. 

 

LEGAL BASIS FOR PROCESSING

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We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

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PERSONAL DATA WE COLLECT

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We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

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Personal data means information that relates to you and allows us to identify you, either directly or in combination with other information.

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We are required to collect some personal data from you, for example when you register on our Site, when you buy products from us, when you opt in to receive our newsletter, or during other incidents.

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Your personal data may include for example your name, your contact details, information relating to your order, information on how you use our Site.

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For example, the data may also include your email address, your telephone number, your postal address, your interests, your preferences, or your IP address and your web browser cookies.

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Data collected automatically - When you visit and use our Site, we may automatically collect and store personal data.

 

Data collected in a non-automatic way – We may also collect personal data when you perform certain functions on our Site.

 

HOW WE USE PERSONAL DATA

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Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

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When you visit our Site or order goods from our Site, we use your information you provided to process your order, your payment, your goods delivery, or your refund.

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In some cases, we may have to use your information to verify your identity for security reasons.

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In some cases, we may also make use of some personal interests or preferences data in order to tailor personalized services to you. An example of such use is we may collect information on how you use our Site, which pages of our Site you visit most, which products you search for and what products you buy. This is for us to understand what you like. We may use this information to tailor the content and offers that you see on our Site. If you have agreed to receive marketing communications from us, we may send you relevant messages that we think you like.

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WHO WE SHARE PERSONAL DATA WITH

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We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

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We will not sell your data to or share your data with other third parties, unless:

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• The law requires it.

• It is required for any legal proceeding.

• It is needed to prove or protect our legal rights.

• It is required to buyers or potential buyers of this company in the event that we seek to sell the company. 

 

HOW LONG WE STORE PERSONAL DATA

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User data will be stored until the purpose the data was collected for has been achieved. 

 

HOW WE PROTECT YOUR PERSONAL DATA

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We are committed to taking appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage. When you provide your personal data through our Site, this information is securely transmitted across the internet.

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The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We will retain your personal data for as long as we need it in order to fulfil our purposes set out in this Privacy Policy or in order to comply with the law.

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We adheres to high security standards in order to protect your payment card details when you are sending us this information.

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While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times. Therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

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YOUR RIGHTS AS A USER

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Under the GDPR, you have the following rights: 

 

• Right to be informed

• Right of access

• Right to rectification

• Right to erasure

• Right to restrict processing

• Right to data portability

• Right to object

 

CHILDREN

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We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact us.

 

HOW TO ACCESS, MODIFY, OR DELETE THE DATA COLLECTED

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You have the right to request access to your personal data that we hold about you through our Site. Normally it would be information relating to orders you have placed through our Site.

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If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact us.

 

DO NOT TRACK NOTICE

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Do Not Track is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites. Therefore, we do not respond to browser-initiated Do Not Track signals. 

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COOKIE POLICY

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A cookie is a small file that is stored on a user’s hard drive by a website. The purpose of cookies is to collect data relating to the browsing behaviours of users. On your internet browser, you can choose to disable cookies entirely, but this may decrease the quality of your user experience.

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As an example, we may use third-party cookies. Third-party cookies are created by a website other than ours.

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MODIFICATIONS

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This Privacy Policy document may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. We recommend our users periodically review our Privacy Policy to ensure that they understand any updates. If necessary, we may notify our users through email of changes to this Privacy Policy.

 

CONTACT INFORMATION

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We can be contacted at: cs@sleeppenguin.com